Customers of Bombay Hosting:
Customers are sent Expiring Website Builder packages Renewal Instruction e-mails before they
actually expire, after expiry, and on deletion of the package.
The Reminders are sent to the Customer Username from 45
days prior to the Website Builder package's expiry, on the 1st, 11th and 21st day of every month, until
it is either Renewed or Deleted (due to non-Renewal).
This Report displays the Order ID, Domain Name, Product
Category, Expiry Date, Days to Expiry and Days to Deletion, besides detailed
information about how to go about renewing these orders.
Bombay Hosting
Resellers can easily view all Expiring and
Expired Domain Names from the
Renewal Management Interface and choose to Renew
any Website Builder package on behalf of their Customer(s).
IMPORTANT
When a Website Builder package Expires,
-
the package is immediately Suspended. This means that you
would be unable to use your package, until it is Renewed.
-
the Customer is sent an e-mail, informing him that he has 15 days to Renew his
Website Builder package, post which the package is Deleted.
When the Website Builder package is Deleted, the Customer is sent one final e-mail informing
him/her that the Website Builder package is Deleted, since it was not Renewed within
15 days
after Expiry.
